
Wine Glasses, Etc. is a small e-store specializing in hand crafted, high quality items for home and entertaining.
All of our products are made by small independent manufacturers/importers or family owned businesses and are not mass produced.
Thank you for shopping with us!
Kind Regards,
Kristi Walker
Owner/Founder/Operator
Have a question or a comment? Call us toll free (24 hrs)
866-413-9891. Your call will be returned as quickly as possible.
We are unable to take phone orders at this time, but all online orders will be processed within 24 hours.
E-mail: customerservice@wineglassesetc.com.
customerservice@wineglassesetc.comShipping Information:
All items ship directly from the manufacturers.
Free shipping in the continental U.S.
Exceptionally heavy items may have a shipping charge. See item description for details.
Express Delivery Option:
Due to high fuel and shipping costs overnight and guaranteed 2 day delivery is not offered at this time. Express Delivery service will be offered via USPS for glass orders for $29.95
Please email for a 2-3 day shipping cost for orders over $250.00 and orders to Canada.
Orders to HI and AK require 2nd day air ship for Picnic Baskets and Backpacks. Please email for shipping quote.
Orders usually leave the warehouse within 2-3 business days. Allow an additional 5-7 business days for ground delivery.
In the event that an item is broken during shipment, we will gladly replace it promptly if notified within 5 days of receipt.
If you are unhappy with your merchandise, please contact us.
Customer satisfaction is our #1 priority.
There will be a 10% restocking fee as well as a $10.00 fee (to cover original shipping) for returns other than damaged items. Returns must be in original packaging. Buyer pays all return shipping fees.
Glass care: Our glass is hand blown and painted. It is sensitive to extreme temperatures. Wash with a mild detergent in warm water. Air dry or use a soft cloth.
Do not put in a dishwasher.
Extreme temperatures will fade the paint and erode the 24K gold accents.